Patient Information

Our Office Policies

Our office is conveniently located on 4475 Lawn Avenue in Western Springs, IL. We are located South of the railroad tracks next to the Western Springs Post Office. The office is a red brick one story building with the entrance on the south side of the building. Our friendly and efficient Front Office Staff will assist you to arrange an appointment that is most convenient.

Office Hours

For information or to schedule an appointment, please call us at 708-246-4475.

Sunday Closed
Monday 8:00 - 3:00
Tuesday 8:00 - 5:00
Wednesday 8:00 - 5:00
Thursday 8:00 - 5:30
Friday 8:00 - 1:00
Saturday 8:00 - 12:00

Blood Draw Hours

Sunday Closed
Monday No Hours
Tuesday 8:00 - 3:15
Wednesday 8:00 - 4:15
Thursday 8:00 - 5:15
Friday 8:00 - 1:15
Saturday Call for Hours

Appointments & Cancellations

With the exception of serious emergencies, it is expected that you keep all of your appointments. If you need to reschedule an appointment we require 24 hours notice. In such a case, please call our office and arrange for a make-up appointment with one of our patient care coordinators.

In the event that you need to cancel your appointment, kindly provide 24 hours notice. Your consideration in this matter will allow us to accommodate other patients who could benefit from an appointment.


Our office provides on-call service for emergencies. Call 708-246-4475 so that the physician on call can be contacted.

Emergency after-hours coverage is provided by Dr. Walker. 


The Regina Paloyan Walker, M.D. accepts cash and personal checks as well as the following credit cards:

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Personal Check

All co-payments and deductibles are due at the time of service. Minimun credit card charge is $25.00.  

Patient Forms

The Regina Paloyan Walker, M.D. provides our patients with office forms for your convenience. We recommend you print and fill these forms prior to your appointment to save time.

Financial Policies 

HIPAA form

New Thyroid Patient Medical History Form

Patient Registration Form

Needle Biopsy of the Thyroid

Note: These files are in PDF format. If you do not have Adobe® Reader® on your computer, you can download it for free by clicking here.

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